Support
We answer within 24 hours. Usually much faster.
Flowchester is built by a small team that reads every message. No support queues, no ticket numbers, no automated replies — just a real person who understands the product responding directly.
Email support
For troubleshooting, feature questions, billing, anything. We aim to respond within 24 hours, but typically answer the same day during European business hours.
support@flowchester.comQuick answers first
Most questions are covered on the main site: how blocks work, pricing detail, what happens when you cancel, what data we see. Check there before emailing — you'll often find the answer instantly.
Before you email
Info that helps us fix things fast
You don't have to share any of this — we'll figure it out either way — but including these details in your first message saves a round trip.
- Your HubSpot portal ID (visible in the top-right of your dashboard).
- What you were trying to do — install, create a rule, un-block a contact, etc.
- What you saw instead — error message, empty screen, wrong data, whatever doesn't match.
- Approximate time when it happened — helps us find the right entries in our logs.